littlenation.com.au

To start a warranty review, please contact us with the details of the issue and include the information below so our team can check it properly.<ul data-start="4411" data-end="4600"><li data-section-id="1ltdx4k" data-start="4411" data-end="4430">Your order number</li><li data-section-id="156bcil" data-start="4431" data-end="4449">The product name</li><li data-section-id="o5lp6a" data-start="4450" data-end="4499">Clear photos or a short video showing the issue</li><li data-section-id="q4bek5" data-start="4500" data-end="4538">A brief description of what happened</li><li data-section-id="nwfsgi" data-start="4539" data-end="4600">A photo of the product label or model details, if available</li></ul>Please do not keep using the item if the issue may affect safe use. If the item has not been assembled, please pause assembly until our team has reviewed the issue.Please do not recreate unsafe behaviour just to record a video. Photos are fine if a video would be unsafe.

To start a warranty review, please contact us with the details of the issue and include the information below so our team can check it properly. Please do not keep using the item if the issue may affect safe use. If the item has not been assembled, p

How do I make a warranty claim?

Warranty

How do I cancel my order?

Can I edit or add anything to my order?

I'm having trouble logging in

My order was marked delivered but it’s not here.

How do I track my order?

How much does shipping cost?

How long does delivery take?

How do I apply promo/discount codes?

Where is my order?

Do you sell spare parts?

Why hasn’t my tracking updated?

Why was my order split into multiple deliveries?

Can I change my delivery address?

What payment methods do you accept?

Can I return part of my order?

What is your warranty policy?

Orders

What do I do if my item(s) arrives damaged?

What if my package gets lost or arrives damaged?

Do you offer free shipping?

Do you offer express shipping?

Do you ship worldwide?

When will my order be shipped?

Shipping & Delivery

How do I start a return?

How do I make a return?

When will I get my refund?

What’s your return policy?

Returns & Refunds

What do I do if I receive the wrong item in my order?

Order Issues

The seat is stuck on my balance bike

Balance Bike

Ride

Products

When will an item be back in stock?

Can I pre-order an item?

Why has my pre-order not shipped yet?

Stock & Pre-Order

A part is missing from my box. What should I do?

Can I buy spare parts?

Missing Parts & Spare Parts

What does the warranty cover?

What do I do if my item arrives damaged?

My item is faulty. What should I do?

I received the wrong item. What should I do?

My product is not working. What should I do?

Product Issues

How do I make a warranty claim?Updated 13 hours ago