What does the warranty cover?Updated 13 hours ago

Warranty generally applies to manufacturing faults under normal use.

Warranty does not usually cover normal wear and tear, accidental damage, misuse, incorrect assembly, or damage that happens after delivery.

A warranty review does not automatically mean a refund, replacement, or free part has been approved. Our team needs to assess the product, issue, order details, and any photos or videos before confirming the next step.

If the issue involves safety, such as instability, collapse, a broken frame, wheel or locking issue, or anything that may affect safe use, please stop using the product immediately while we review it.