What do I do if my item(s) arrives damaged?Updated 7 days ago
We’re sorry to hear your item has arrived damaged. Please contact us with:
• your order number
• the product name
• clear photos of the damaged area
• photos of the packaging, if the packaging was also damaged
Once we have those details, our team can review this properly and guide you on the next step. If you believe the item may be unsafe to use, please stop using it while we review it.