littlenation.com.au

<h3 id="isPasted">Why hasn&#x2019;t my tracking updated?</h3><p>It&#x2019;s normal for tracking to take some time to update after your order has been shipped.</p><h3 id="common-reasons">Common reasons</h3><ul><li><p>The parcel is in transit between facilities</p></li><li><p>The courier hasn&#x2019;t scanned the item yet</p></li><li><p>Updates are delayed during busy periods</p></li></ul><p>In most cases, tracking will update within <strong>24&#x2013;48 hours</strong> after dispatch.</p><hr><h3 id="what-should-i-do">What should I do?</h3><ul><li><p>Wait a short time and check again</p></li><li><p>Review your tracking link for any delivery notes</p></li></ul><hr><h3 id="still-no-updates">Still no updates?</h3><p>If your tracking hasn&#x2019;t updated after a few days, contact our support team with your order number and we&#x2019;ll look into it with the courier.</p><p>We&#x2019;re here to help if anything seems off.</p>

It’s normal for tracking to take some time to update after your order has been shipped. The parcel is in transit between facilities. The courier hasn’t scanned the item yet. Updates are delayed during busy periods. In most cases, tracking will update

Why hasn’t my tracking updated?

Orders

How do I cancel my order?

Can I edit or add anything to my order?

I'm having trouble logging in

My order was marked delivered but it’s not here.

How do I track my order?

How much does shipping cost?

How long does delivery take?

How do I apply promo/discount codes?

Where is my order?

Do you sell spare parts?

Why was my order split into multiple deliveries?

Can I change my delivery address?

What payment methods do you accept?

Can I return part of my order?

What is your warranty policy?

What do I do if my item(s) arrives damaged?

What if my package gets lost or arrives damaged?

Do you offer free shipping?

Do you offer express shipping?

Do you ship worldwide?

When will my order be shipped?

Shipping & Delivery

How do I start a return?

How do I make a return?

When will I get my refund?

What’s your return policy?

Returns & Refunds

What do I do if I receive the wrong item in my order?

Order Issues

The seat is stuck on my balance bike

Balance Bike

Ride

Products

When will an item be back in stock?

Can I pre-order an item?

Why has my pre-order not shipped yet?

Stock & Pre-Order

A part is missing from my box. What should I do?

Can I buy spare parts?

Missing Parts & Spare Parts

How do I make a warranty claim?

What does the warranty cover?

Warranty

What do I do if my item arrives damaged?

My item is faulty. What should I do?

I received the wrong item. What should I do?

My product is not working. What should I do?

Product Issues

Common reasons

What should I do?

Still no updates?

Why hasn’t my tracking updated?Updated 7 months ago