Why was my order split into multiple deliveries?Updated 18 days ago

Why was my order split into multiple deliveries?

Your order may be shipped in multiple deliveries depending on the items you’ve purchased.

Why this happens

• Items may be shipped from different warehouses

• Some products are bulky and ship separately

• Different items may use different couriers

What to expect

• You may receive multiple tracking emails

• Items may arrive on different days

Missing an item?

If part of your order hasn’t arrived yet:

• Check your tracking emails to see if there are multiple shipments

• Allow a little extra time for the remaining items to arrive

If you’re unsure, contact our support team with your order number and we’ll check it for you.

We’ll make sure everything gets to you.