The first step is to arrange a Return Request. All returns sent to Little Nation must have a Return Authorisation Number (RAN). Without this, your return will not be accepted

To obtain a Return Authorisation Number:

  1. Sign in to Catch and go to "My Account"
  2. Click on "My Orders" to see your purchase history
  3. Find the relevant order number.
  4. Create a ticket using the contact us form and fill in the required details.
  5. Submit the request and you will hear from us regarding the next steps.

Our Returns and Warranty Team will review your claim within 2 business days and respond with further instructions. Please keep an eye on your inbox and/or junk inbox.


Once your request for return is approved, you can send your item to us for assessment.