Little Nation

Payments 0

Returns and Refunds 7

• Return Policy
• Can i swap items?
• Return Process
• Change of Mind Returns
• How long does the return process take?

See all 7 articles

Warranties 1

• What is the warranty on your products?

Back Orders 3

• Can I pay for a presale order when it arrives?
• What is a Presale Purchase?
• How do i make a presale order?

Shop Information 8

• Do you have a retail shop?
• Do you offer wholesale?
• Will i get an invoice with the order?
• Can you do a better price?
• How do i make a purchase

See all 8 articles

Account Information 1

• How Do I View My Invoice and Purchase History?

Purchasing Spare Parts 1

• Where can i purchase spare parts for my item

Shipping 17

• Shipping - Can the delivery driver call on arrival?
• Shipping - What is the cost of shipping?
• Shipping - What company/courier do you use to ship/deliver the order?
• Shipping - Do I need to be home to receive the delivery?
• Shipping - I only received part of my order. I am missing some boxes.

See all 17 articles

Order Modifications 3

• Can i cancel my order?
• I just paid for an order and have not received it - Can I Change My Order?
• Add to existing order?

Balance Bike FAQs 7

• BB20 - What is the minimum seat height? What age is the bike designed for?
• BB20 - What are the balance bike tyres made out of?
• BB20 - What does the balance bike weigh?
• BB20 - What is the balance bike made from?
• BB20 - What size are the tyres?

See all 7 articles

Push Trike FAQs 18

• Push Trike FAQS - What age is the trike suitable for?
• PT19 - Just checking if the trike is easy to put together?
• PT19 - Does this trike comes with the parent maneuver. How does the parent steer the trike?
• PT19 - Is it possible to lock the front pedals from turning when being pushed by adult?
• PT19 - Can the push trike be folded up?

See all 18 articles

3 Wheel Scooter FAQs 5

• SC20 - Does the scooter have a brake?
• SC20 - Does the 3 wheel scooter fold?
• SC20 - What are the wheels made from?
• How does the child steer?
• What is the height of the 3 wheel scooter handlebars?

Helmet FAQs 3

• Hel - Do you have a medium size helmet
• Hel - do your helmets have the compliance certification sticker or meet australia standards
• Hel - The helmet to too big and wobbles around

Backpack FAQs 0

Bento Box FAQs 4

• BN20 - Are the bento box tray inserts microwave safe?
• BN20 - Can i use other inserts in your bento boxes.
• BN20 - Are you bento boxes phthalates free as well as BPA free? Do they container any harmful chemicals?
• How do I remove the inner tray from bento lunch box?

Learning Tower FAQs 7

• LT - Can the top section can be left off and just used as a standard step once the kids are bigger
• LT - Do i need to assemble the learning tower?
• LT - What is the height of the tower where the children stand in
• LT - Does it complies with safety standards?
• LT - What kind of wood do you guys use on your Learning Tower. Is it all pine or mdf?

See all 7 articles

Table & Chairs FAQs 7

• Can i purchase the table with 4 chairs instead of 2 chairs?
• What is the difference between the Hendrix and Benny models
• Hendrix table and chairs - The maximum weight the toddler chair can take
• Hendrix table - Made of
• Benny Table - Made of

See all 7 articles

Change Table FAQs 0

Cot FAQs 4

• Cot - Does your Scania Cot convert to a bed for older children?
• Cot - What is the weight of the cot? what is it made from?
• Cot - Is the scandia cot a beach colour wood or is it more a yellow colour
• Cot - Can the cot be converted to a toddler bed?

High Chair FAQs 1

• Is the safety bar can be removed? (Ollie High Chair)

Toy Storage FAQs 0

Cot Mattress FAQs 2

• MT - could you tell me if the Scania cot is coming with a matress
• MT - Does your cot mattress meet the Australian standards for firmness

Kitchen FAQs 5

• Isla - Does the kitchen come with pots and pans.
• Isla - Do the doors open on the Isla kitchen
• Isla - do the play kitchens come flat packed or set up?
• What material is Isla Kitchen made of?
• What is the total weight of the Isla Kitchen?

Dollhouse FAQs 2

• Dollhouse FAQs - What is the dollshouse made out of?
• Dollhouse FAQs - Weight

Tee Pee FAQs 0

Activity Cube FAQs 1

• AC - What is the recommended age of the activity cube walker

Electric Car FAQs 7

• EC20 - Do you have personalized plates for these cars available?
• EC20 - Do you have a pink Porsche available?
• EC20 - Do the cars come assembled?
• EC20 - Do your cars come with an adult remote control
• EC20 - Do your cars fit 2 people

See all 7 articles

Trampoline FAQs 23

• TR20 - Do the trampolines meet Australian Standard?
• TR20 - Do you have an assembly service for the trampolines?
• TR20 - Do you sell sunshades/covers for the tops of your trampolines?
• TR20 - Is it fairly easy to assemble and will I need any tools?
• TR20 - Do your trampolines come with ladders?

See all 23 articles

Sunglasses FAQs 1

• SG - Are you sunglasses Australian Standard? Do they provide UV protection?

Backpacks FAQs 1

• I want know if the front pocket were insulated?

Sensory Swing FAQs 1

• How To Feed The Strap Through The Sensory Swing

Kids Bike Trailer FAQs 0

Beach Cart/Trolley FAQs 0

Cubby Houses FAQs 0

Sandpit FAQs 0

Train Set FAQs 0

Climbing Dome FAQs 0

Science Kits FAQs 1

• What is the age recommendation for The Beginner Microscope Kit?

Carpark FAQs 0

Toddler Activity FAQs 0

Therapy Swing FAQs 0

Play Sack FAQs 0

Lunch Box Coolers FAQs 0

Pencil Cases FAQs 0

Travel Luggage FAQs 0

Drink Bottle FAQs 0

Weighted Blankets FAQs 1

• Can the weighted blanket be machine washed?

Alarm Clock FAQs 0

Bed Rail FAQs 3

• The length of one side of the connector bed rails does not match our bed size.
• Can the bed rail (with connector) be adjusted?
• What is the height of the bed rail?

Food Blanket FAQs 0

Night Light FAQs 0

Bookshelf FAQs 1

• Henry Bookshelf Dimension

Play Pen FAQs 0

Organizers FAQs 0

Play Mat FAQs 0

Couch Cover FAQs 0

Table Protector FAQs 0

Soccer Goal FAQs 0

Gym Mat FAQs 0

Golf Set FAQs 0

Tennis Net FAQs 0

Climbing Rock Holds FAQs 0

Basketball Stand FAQs 0

Watches FAQs 0

Gumboots FAQs 0

Trampolines FAQs 0

Assembly Support - Balance Bike 9

• BB20 - Balance Bike Assembly Manual
• BB20 - The axle does not fit through the wheel.
• BB20 - How do we assemble the wheel axle?
• BB20 - The clamps for the balance bike are too small and do not fit over the tube?
• BB20 - Can i purchase new wheels

See all 9 articles

Assembly Support - Trike 9

• PT19 - One side of the sun shade connector moves and the other side does not.
• PT19 - The bottom of the parent handle has the bracket on the wrong side
• PT19 - The seat does not have any holes drilled.
• PT19 - The steering is out of alignment.
• PT19 - The axles are not long enough?

See all 9 articles

Assembly Support - 3 Wheel Scooter 0

Assembly Support - Trampoline 1

• TR20 - Assembly Manual

Assembly Support - Electric Cars 3

• EC - The steering wheel does not fit far enough onto the steering rod.
• EC - There is no rear axle in the G65 carton
• EC - I cannot fit the rear wheels to the range rover. 1 wheel wont connect

Assembly Support - Kids Furniture 1

• my wooden item has imperfections.

Assembly Support - Creative Play 0

Assembly Support - General 1

• Do you have an assembly service

Assembly Support - Bento Lunch Box 0

Assembly Support - Helmet 0

Assembly Support - Kids Bike Trailer 0

Assembly Support - Beach Cart/Trolley 0

Assembly Support - Cubby Houses 0

Assembly Support - Sandpit 0

Assembly Support - Kitchens 0

Assembly Support - Train Set 0

Assembly Support - Climbing Dome 0

Assembly Support - Science Kits 0

Assembly Support - Doll Houses 0

Assembly Support - Teepees 0

Assembly Support - Carpark 0

Assembly Support - Toddler Activity 0

Assembly Support - Therapy Swing 0

Assembly Support - Play Sack 0

Assembly Support - Backpacks 0

Assembly Support - Lunch Box Coolers 0

Assembly Support - Pencil Cases 0

Assembly Support - Travel Luggage 0

Assembly Support - Drink Bottle 0

Assembly Support - Weighted Blankets 0

Assembly Support - Alarm Clock 0

Assembly Support - Bed Rail 0

Assembly Support - Food Blanket 0

Assembly Support - Night Light 0

Assembly Support - Bookshelf 0

Assembly Support - Learning Tower 0

Assembly Support - Tables and Chairs 0

Assembly Support - Change Table 1

• Theodore Change Table Instructions

Assembly Support - Cot Mattress 0

Assembly Support - Cots 1

• Ava Cot Instruction

Assembly Support - High Chair 1

• Ollie High Chair Instruction

Assembly Support - Toy Storage 0

Assembly Support - Play Pen 0

Assembly Support - Organizers 0

Assembly Support - Play Mat 0

Assembly Support - Couch Cover 0

Assembly Support - Table Protector 0

Assembly Support - Soccer Goal 0

Assembly Support - Gym Mat 0

Assembly Support - Golf Set 0

Assembly Support - Tennis Net 0

Assembly Support - Climbing Rock Holds 0

Assembly Support - Basketball Stand 0

Assembly Support - Watches 0

Assembly Support - Sunglasses 0

Assembly Support - Gumboots 0

Bento Box Product Issues 0

Push Trike Product Issues 2

• The trike handlebars and fork are loose and do not tighten
• The front wheel doesnt spin when the pedals are turned

3 Wheel Scooters Product Issues 0

Helmet Product Issues 0

Kids Bike Trailer Product Issues 0

Beach Cart/Trolley Product Issues 0

Cubby Houses Product Issues 0

Sandpit Product Issues 0

Kitchens Product Issues 0

Train Set Product Issues 0

Climbing Dome Issues 0

Science Kits Product Issues 0

Doll Houses Product Issues 0

Teepees Product Issues 0

Carpark Product Issues 0

Toddler Activity Product Issues 0

Therapy Swing Product Issues 1

• My therapy swing has developed holes and rips.

Play Sack Product Issues 0

Backpacks Product Issues 0

Lunch Box Coolers Product Issues 0

Pencil Cases Product Issues 0

Travel Luggage Product Issues 0

Drink Bottle Product Issues 0

Weighted Blankets Product Issues 0

Alarm Clock Product Issues 0

Bed Rail Product Issues 0

Food Blanket Product Issues 0

Night Light Product Issues 0

Bookshelf Product Issues 0

Learning Tower Product Issues 0

Tables and Chairs Product Issues 0

Change Table Product Issues 1

• The dowling is missing

Cot Mattress Product Issues 0

Cots Product Issues 0

High Chair Product Issues 0

Toy Storage Product Issues 0

Play Pen Product Issues 0

Organizers Product Issues 0

Play Mat Product Issues 0

Couch Cover Product Issues 0

Table Protector Product Issues 0

Soccer Goal Product Issues 0

Gym Mat Product Issues 0

Golf Set Product Issues 0

Tennis Net Product Issues 0

Climbing Rock Holds Product Issues 0

Basketball Stand Product Issues 0

Watches Product Issues 0

Sunglasses Product Issues 0

Gumboots Product Issues 0

Trampolines Product Issues 2

• The spring padding around the trampoline is coming apart
• The trampoline blew away in a storm.

Warranty Claims - Bento Box 0

Warranty Claims - Helmet 0

Warranty Claims - Kids Bike Trailer 0

Warranty Claims - Beach Cart/Trolley 0

Warranty Claims - Cubby Houses 0

Warranty Claims - Sandpit 0

Warranty Claims - Kitchens 0

Warranty Claims - Train Set 0

Warranty Claims - Climbing Dome 0

Warranty Claims - Science Kits 0

Warranty Claims - Doll Houses 0

Warranty Claims - Teepees 0

Warranty Claims - Carpark 0

Warranty Claims - Toddler Activity 0

Warranty Claims - Therapy Swing 0

Warranty Claims - Play Sack 0

Warranty Claims - Backpacks 0

Warranty Claims - Lunch Box Coolers 0

Warranty Claims - Pencil Cases 0

Warranty Claims - Travel Luggage 0

Warranty Claims - Drink Bottle 0

Warranty Claims - Weighted Blankets 0

Warranty Claims - Alarm Clock 0

Warranty Claims - Bed Rail 0

Warranty Claims - Food Blanket 0

Warranty Claims - Night Light 0

Warranty Claims - Bookshelf 0

Warranty Claims - Learning Tower 0

Warranty Claims - Tables and Chairs 0

Warranty Claims - Change Table 0

Warranty Claims - Cot Mattress 0

Warranty Claims - Cots 0

Warranty Claims - High Chair 0

Warranty Claims - Toy Storage 0

Warranty Claim - Play Pen 0

Warranty Claims - Organizers 0

Warranty Claims - Play Mat 0

Warranty Claims - Couch Cover 0

Warranty Claims - Table Protector 0

Warranty Claims - Soccer Goal 0

Warranty Claims - Gym Mat 0

Warranty Claims - Golf Set 0

Warranty Claims - Tennis Net 0

Warranty Claims - Climbing Rock Holds 0

Warranty Claims - Basketball Stand 0

Warranty Claims - Watches 0

Warranty Claims - Sunglasses 0

Warranty Claims - Gumboots 0

Warranty Claims - Trampolines 0

Damaged New Item - Trike 4

• Trike - My footrest is broken?
• Trike - The seat cover/seatbelt has broken
• Trike - The handlebars scratched when inserted
• The trike parent bag is broken